Insights - Business Intelligence for Financial Services | GK3 Capital

Change Your Digital Engagement. Tailor Your CRM for Asset Management

Written by John Gulino | Oct 31, 2023 4:00:00 PM

In an increasingly competitive marketplace vying for the digital attention of new prospects, your role as a senior leader with your asset management firm is more important than ever in helping you raise new capital. To remain ahead of other providers in this environment, you need to leverage every aspect of a high-performance Customer Relationship Management (CRM) platform as the cornerstone of your firm's digital engagement platform. 

The era of siloed functions is behind us; today, a fully integrated CRM is the key to attracting prospects, converting them into clients, and nurturing these relationships to grow AUM.

Yet, the reality is that many asset managers still struggle in this regard. They invest in a CRM system but often fail to use it to integrate the functions of customer service, marketing, and sales. This, in turn, results in a failure to create a cohesive, well-functioning team, which ultimately undermines the potential of their digital strategy and wastes valuable resources on underutilized technology.

Today, you must become the premier executor of a fully integrated CRM to reach the sales goals you have set out for your firm. This article will explore how partnering with a digital agency that has extensive experience in financial services is essential to getting the most out of your CRM platform.

The growing significance of digital engagement in asset management in a world marked by continuous change, staying relevant and competitive is fundamentally challenging for asset managers. As the financial services industry evolves, so too must asset managers' distribution strategies to meet the new demands and needs of prospects. This presents both opportunities and challenges, and you must be prepared to adapt.

Partnering with an agency that is equally experienced in CRM platforms and financial services is essential to help you meet these challenges. Their expertise and industry-specific knowledge can empower your firm to excel. 

Customizing Your CRM for Asset Management

A CRM platform tailored to the needs of asset managers can be the missing piece that transforms the way your firm engages with clients and prospects. It addresses the four major challenges faced by asset managers:


But CRM platforms need to be customized for asset manager's needs. Partnering with a digital agency that has extensive experience in financial services offers an array of benefits, including:

In conclusion, to thrive as an asset management firm today, you must adapt to the reality of a digitally engaged audience and make the most of the technology tools available to you. Partnering with a digital agency that's well-versed in financial services, can help you revolutionize the way you engage with clients and prospects. By finding an agency that can customize your CRM to meet your specific needs as an asset manager, you can overcome many challenges of asset management and also stand out in a very competitive industry.

For a closer look at how the right CRM customization can elevate your sales efforts, schedule a no-obligation demonstration with us today.